Terms and Conditions
1. Online internet store Vinyl Goldmine at web address: www.vinyl-gold.com enables You to make online purchases.
2. Online store at www.vinyl-gold.com is owned and managed by the company:
VINYL GOLDMINE – Grzegorz Wojtowicz
Registered at:
1 Maja 36/3 Street
43300 Bielsko-Biała
Poland
With EU VAT registration number:
PL9372542972
3.Placing an order at www.vinyl-gold.com means you agree with these terms and conditions.
II. Placing and processing an order.
1.To place an order at www.vinyl-gold.com You need to:
a) register as a user’s account at vinyl-gold.com and fill in registration form correctly. You can do this by clicking ‘REGISTRATION’ tag at the top right corner of the internet store’s web page.
b) a registered user can make a purchase by adding selected items into a shopping cart by:
pressing ‘add to cart’ tag which is available on all product pages at www.vinyl-gold.com.
c) process an order by clicking ‘checkout’ in ‘your shopping cart’ section visible in the top right corner of the internet store’s web page.
d) approve shipping and billing addresses as well as payment method and shipping method.
e) approve these terms and conditions
2. Processing a payment for a purchase will be considered as an acceptance of an order by www.vinyl-gold.com internet store.
3. Customer will receive a pro-forma invoice ( to a provided email address in registration form ) confirming that an order has been submitted. An email pro-forma invoice along with payment confirmation serves as a proof of purchase.
4. www.vinyl-gold.com internet store will dispatch orders according to time frames stated in information provided on applicable products pages. Time frames of availability stated on product pages available for sale at vinyl-gold.com are presented in hours or working days.
5. The internet store will accept orders all days of the week, all year, 24h a day. Dispatch of orders submitted after 12 pm on a weekday or through all hours during weekend or holidays, will be commenced the next working day.
6. Vinyl Goldmine reserve the right to cancel any transaction with a customer in case of emergency circumstances beyond company’s control. In such case the internet store has an obligation to inform customer immediately and without delay about inability to fulfill an order in parts or in full. A customer has a right to a full refund payable within 24 h of order cancelation. A customer has also a right to full refund if sated timeframe for order dispatch cannot be met. A decision of a customer to choose a refund option for canceled or delayed items will be considered as a cancellation of an order once a refund is made.
7. All customers have a right to return any purchased products at vinyl-gold.com for a full money refund without producing a reason or justification, provided returned products are undamaged, unopened and return dispatch commences within 10 day of receiving items in question. A refund will be made within 7 days of Vinyl Goldmine receiving returned items. We will accept returns of any defective or damaged item for replacement of the same item. Customer is responsible for shipping back to us. We will cover the cost of shipping back to you. Defective or damaged product needs to be shipped back to Vinyl Goldmine within 10 days of customer receiving the item. A customer needs to notify Vinyl Goldmine of this fact within 10 days of receiving faulty item.
8. Orders with invalid emails and/or invalid address details will not be carried out.
9. Prices for products and p&p services available at www.vinyl-gold.com are gross ( inc. VAT ) prices.
10. Vinyl Goldmine will produce a receipt for a purchase at www.vinyl-gold.com in PLN and pro forma invoice in of available currencies: GBP, EUR, DOL. A customer who wishes to receive a vat invoice will be required to provide correct vat number and company’s address information. This information can be added during order checkout or submitted In ‘My Account’ section after logging into a customer’s account.
11. All products purchased at vinyl-gold.com will be dispatched from company’s HQ in Poland.
12. Payments for goods purchased on www.vinyl-gold.com can be processed via: PayPal and Dotpay - secure online payment services.